Module 1 – SLPSUSTAINABLE MANUFACTURING AND SERVICE

Focus on Optimizing Service Productivity

A labor force that worked on-site for decades shifted to remote during the pandemic and lockdowns. Industries and companies had mixed success with the work-from-home model. As the variants are winding down, some organizations are bringing back workers while others opted to permanently move to off-site employment. In many cases, the steady or improved worker productivity left the door open for staff to work from anywhere in the world. Let’s look at service productivity over time and the effects of COVID-19.

Session Long Project 1 Resources

Productivity In A Service Economy (2022) Why Hasn’t Technology Lead to More Productivity Improvement? (2022)Productivity Gains Will Outlast the Pandemic (2022)The Rise Of Productivity As A Service In The Coworking Model (2021)Impacts of the COVID-19 pandemic on productivity growth in Canada (2021)

Module 1 – SLPSUSTAINABLE MANUFACTURING AND SERVICE Focus on Optimizing Service Productivity A labor force that worked on-site for decades shifted to remote during the pandemic and lockdowns. Indust
OPM300SLP1 Your Name Trident University International OPM300 Introduction to Operations Management Due Date OPM300SLP 1 Remember to always indent the first line of a paragraph (use the tab key) or paragraph formatting (see below). The introduction should be short (2-3 sentences). The margins, font size, spacing, and font type (bold or plain) are set in APA format. While you may change the names of the headings, do not change the formatting or style of font except as specified below. This template uses Times New Roman 12-point. You may also use: Calibri (11), Arial (11), Georgia (11) or Lucida Sans Unicode (10). No quotations are permitted in this paper. Since you are engaging in research, be sure to cite and reference the sources in APA format. NOTE: failure to use research with accompanying citations to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. It must be written in the third person; this means words like “I”, “we”, and “you” are not appropriate. **********NEW DATA AND SCENARIOS ARE USED EACH SESSION********** If you procure old assignments from students or websites and use the data for your assignment, you will receive a zero because it is considered a violation of the University’s academic integrity policy. The case will be referred and become part of your collegiate record. In certain circumstances, you may be awarded an F for the course. If you are taking this class for a second time, submission of past work involving the data sets will result in a zero for the assignment. Your answers will be wrong since you are working with a different set of numbers, products, companies, or scenarios. **********NEW DATA AND SCENARIOS ARE USED EACH SESSION********** Service Productivity The course spreadsheet located in Case 1 contains an assigned service industry that will be the focus of this SLP. Using data from Recent labor productivity, unit labor costs, and related data, complete the table. Table1 Add Assigned Service Industry Add Assigned Service Industry Recent labor productivity, unit labor costs, and related data Employment (thousands) Percent change: INSERT YEARS Labor productivity Unit labor costs Output Hours worked Labor compensation Source: U.S. Bureau of Labor Statistics After adding data to the table based on the assigned service industry, provide a brief written description of the table’s contents. Using this BLS data link below (plus the specified tables) and other resources, research the assigned service industry from a productivity standpoint. Average annual percent change in productivity 1-year change in productivity Average annual percentage change in productivity Percentage change in productivity by select periods (2 most recent) Describe what was happening in the assigned service industry during the reporting period. Find a balance between explanations, data and statistics provided. You must decide what information should be included in this section. Include an industry-specific application for a productivity trend. (Research Support Required- look for articles no more than 3 years old). This section must be 1 page in length. Effects of the Pandemic on Service Productivity Continue working with the assigned service industry, and research the effects of the pandemic. Discuss trends, issues, and best practices for optimizing service productivity in the industry. (Research Support Required- look for articles no more than 2 years old). This section must be 1 page in length. Conclusion Add some concluding remarks: 2 to 3-sentence conclusion. References Below are some basic rules to follow when creating a reference list: Begin your reference list on a new page. The word References should be centered and bold at the top of the page. Double-space your reference list. For each author, list the last name first followed by the initials for their first and middle names. Arrange your reference list alphabetically by the last name of the author. Use a hanging indent after the first line of your citation (Word does this for you). Type your entry and then click “Paragraph” on the HOME tab to create the “hanging indent.” APA has a handout for the most common types of references.