7/1/22, 11:53 AMOrganizational Culture and Ethics Scoring Guide

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Organizational Culture and Ethics Scoring Guide

CRITERIA NON-PERFORMANCE BASIC PROFICIENT DISTINGUISHED

Explain how
organizational
culture can affect
ethical health care
management
practices.

Does not explain how
organizational culture
can affect ethical
health care
management
practices.

Defines
organizational
culture, but does
not explain how it
affects ethical
health care
management
practices.

Explains how
organizational
culture can affect
ethical health care
management
practices.

Explains how both positive
and negative organizational
cultures can affect ethical
health care management
practices, organizational
integrity, and patient safety.

Describe ethical
issues related to
organizational
change that can
affect organizational
culture, patient
safety, and
organizational
integrity.

Does not describe
ethical issues related
to organizational
change that can
affect organizational
culture, patient safety,
and organizational
integrity.

Identifies ethical
issues related to
organizational
change.

Describes ethical
issues related to
organizational
change that can
affect organizational
culture, patient
safety, and
organizational
integrity.

Describes ethical issues
related to organizational
change that can affect
organizational culture, patient
safety, and organizational
integrity; explains how a health
care manager can recognize
the issues.

Explain the role of
personal moral
integrity in leading
change and
maintaining a
positive
organizational
culture.

Does not explain the
role of personal moral
integrity in leading
change and
maintaining a positive
organizational
culture.

Explains the role
of personal moral
integrity in leading
change or in
maintaining a
positive
organizational
culture, but not
both.

Explains the role of
personal moral
integrity in leading
change and
maintaining a
positive
organizational
culture.

Analyzes the role of personal
moral integrity in leading
change and maintaining a
positive organizational culture.

Describe evidence-
based strategies to
prevent or resolve
ethical issues related
to organizational
change.

Does not describe
evidence-based
strategies to prevent
or resolve ethical
issues related to
organizational
change.

Identifies
strategies to
prevent or resolve
ethical issues
related to
organizational
change.

Describes evidence-
based strategies to
prevent or resolve
ethical issues
related to
organizational
change.

Describes evidence-based
strategies to prevent or
resolve ethical issues related
to organizational change, and
considers the consequences
of failing to prevent or resolve
ethical challenges.

Correctly format
citations and
references using
current APA style.

Does not correctly
format citations and
references using
current APA style.

Uses current APA
to format citations
and references
but with numerous
errors.

Correctly formats
citations and
references using
current APA style
with few errors.

Correctly formats citations and
references using current APA
style with no errors.

Write content clearly
and logically, with
correct use of
grammar,
punctuation, and
mechanics.

Does not write
content clearly,
logically, or with
correct use of
grammar,
punctuation, and
mechanics.

Writes with errors
in clarity, logic,
grammar,
punctuation,
and/or mechanics.

Writes content
clearly and logically
with correct use of
grammar,
punctuation, and
mechanics.

Writes clearly and logically
with correct use of spelling,
grammar, punctuation, and
mechanics; uses relevant
evidence to support a central
idea.

· Write a 4-6 page strategic change management plan that describes how organizational culture affects health care management practices and the types of ethical challenges that can come with organizational change. Explain the role of personal integrity in managing change. Describe strategies that can be used to prevent or resolve ethical challenges related to organizational change.

Introduction

It can be said that one of the most profound organizational influence challenges for health care managers is that of balancing stewardship and fiscal responsibility. Conflicts of interest, billing practices, fraud, and abuse are just some examples of ethical issues related to the organizational influence of finance. The concept of justice plays a central role in ethical finance decision-making and management. As leaders attempt to balance market justice and patient justice-related priorities, they must still consider and protect the justice of their staff and community in the process.

It is also important for you to understand the value of using formal ethical decision-making processes for managing ethical issues within the health care organization, and how these processes differ from business processes in other industries. By developing an ethically focused mindset, adopting a personal moral stance, and choosing a personal ethical philosophy, you are establishing a strong foundation on which to build formal decision-making processes and steps. Common errors, or decision traps, often occur in decision-making processes and impede success. You must be able to identify and reflect on various decision traps in order to support the development of your own ethical decision-making skills and awareness.

Of course, it is equally important to have a strong, ethically oriented organizational culture to support leader success in meeting these challenges with integrity. The health care manager plays an integral role in implementing policies and procedures, as well as modeling an ethical mindset and behavior.

Preparation

For this assessment, imagine that you are a department manager in a mid-size health care organization that is in the process of undergoing a major change (perhaps a merger, buy-out, or restructuring). Your director has called a meeting of all department managers to develop a strategy for taking the organization successfully through the change. A major component of managing this change is safeguarding the organizational culture, which is currently very positive and based on ethical principles and practices. In addition, the organization has quality ratings in both patient safety and organizational integrity.

At the end of the meeting, the director asks each manager to draft a strategic change management plan to help them guide their department through the change. To help you get started, the director has provided a statement to be used in each plan. Each plan must consider the role of ethics and ethical management in organizational culture. You must bring your plan to the next strategy meeting in two weeks.

Review the resources provided to see how they may help you in completing this assessment. Conduct your own search in the Capella library and on the Internet to find authoritative resources on the topic of organizational culture and ethics. You will need at least three resources to support your work.

Organize your strategic change management plan logically and use headings and sub-headings as appropriate. Follow APA guidelines for citations and references. Please be sure you include a title page and references page.

Instructions

Please read carefully.

Please use the following statement as your thesis or opening statement for this assessment:

Creating and maintaining a positive organizational culture requires exceptional awareness, communication, and management skills on the part of leaders in any organization in any industry. When a shared identity is created and acceptance of the overall goals and mission of an organization is strong, ethical issues can more easily be prevented and resolved. This is vitally important in the health care industry as every aspect of management faces crucial ethical elements.

Then, in the rest of your assessment, complete the following:

· Explain how organizational culture can affect ethical health care management practices. Be sure you consider this from the perspective of both a negative organizational culture as well as a positive one. (Hint: think about other aspects that may be affected by organizational culture.)

· Describe possible ethical issues related to organizational change that could affect the existing organizational culture, patient safety, and organizational integrity.

· Explain the role of personal moral integrity in effectively leading change and maintaining a positive organizational culture.

· Describe evidence-based strategies health care leaders can use to prevent or resolve ethical challenges related to changes in organizational culture.

Additional Requirements

· Include a title page and references page.

· Number of pages: 4–6, double-spaced.

· At least three current scholarly or professional resources.

· APA format for citations and references.

· Times New Roman font, 12-point.

Note: The assessments in this course build upon each other, so you are strongly encouraged to complete them in sequence.

Competencies Measured

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

· Competency 1: Explain how ethical theories and principles influence health care organizational management practice. 

10. Describe ethical issues related to organizational change that can affect organizational culture, patient safety, and organizational integrity.

10. Describe evidence-based strategies to prevent or resolve ethical issues related to organizational change.

. Competency 2: Describe how external forces and internal organizational factors influence ethical health care management practices. 

11. Explain how organizational culture can affect ethical health care management practices.

. Competency 3: Examine the role personal moral integrity plays in ethical leadership practice. 

12. Explain the role of personal moral integrity in leading change and maintaining a positive organizational culture.

. Competency 4: Communicate ideas effectively. 

13. Correctly format citations and references using current APA style.

13. Write content clearly and logically, with correct use of grammar, punctuation, and mechanics.