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SCI201 Week 2 discussion

 In communicating the results of a problem-solving process to a particular audience, we need to consider the audience’s general knowledge base and their familiarity with the problem.  For example, consider how you would communicate the results of a scientific study to a scientist in that field versus to a recent high school graduate.

  1. Compare and contrast the types and levels of detail you would use for an audience familiar with the topic versus an audience who has little familiarity with the topic.
  2. Explain why you think it is easier or more difficult to communicate with an audience that is unfamiliar with the problem.  

Remember to answer each part of the question with a minimum of one paragraph of substantiative content that is 5-7 sentences with limited grammatical errors. Also, respond to at least one of your peers with a 3-4 sentence response. 

Hello Class and Professor Turner,

I think there are a lot of different ways and things to think about when presenting the results of a scientific study to a professional audience or even a high school grad. Because the audience is made up of people who work in the field, the presenter must be more specific and scientific. The presentation should be short and to the point. In order to use scientific language, you must speak in that way. The time limit set out in the presentation standards must be kept. In the same way, the presenter’s movements and behavior need to be looked at. People who give presentations always use statistical tools to back up their data. It’s important for a presenter to think about how to get high school students’ attention when they show them the results of a scientific study. It could be done by adding some eye-catching effects to your PowerPoint slide show. The language that a person who is giving a presentation has to use is not very scientific, but rather simple. A true professional presenter thinks it is more difficult to speak to a high school grad than to a professional.

Week 3 Discussion Attachment

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Please respond to the following:

· Examine the roles of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) in business. Determine how each system can play a critical role in managing value chains.

· How does LaRosa’s Pizzeria use this technology in order to improve the supply chain and value chain operations? Determine the ways this technology has helped to deliver quality to the customer. Assess the challenges that LaRosa’s Pizzeria might face when trying to implement these types of technologies.

· Be sure to respond to at least one of your classmates’ posts.

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Good afternoon Dr. G and classmates,

CRM can take on many different roles in a company.  It can serve as a toolbox for various projects.  It allows the company to store information about its clientele and use it in many different ways.  It of course is only as good as the information that is put in, so a mix of AI and a personal touch would be useful.  A company could know what the consumer bought, and its lifecycle for future sales potential. It could store items of interest that the company could use to follow up on unsold leads and run marketing campaigns. .  A company could use it to monitor the follow-up or communication with potential clients and at the same time be able to measure the productivity and success rates of a sales department. They could also analyze the lead quality, demographics, and patterns in sales success rates, and offer insight on areas of potential improvement or allow for diversity of products.  

ERP is Enterprise Resource Planning and allows companies to track accounting, compliance, and supply chains.  This would be useful to a business in order to have eyes on what their current situation is with accurate in and out flow of income and if they have money tied up somewhere that needs attention.  It would also be critical for a company to monitor the current and future supply of products and if possible to have that information from vendors as well.  With all of the shortages of various products right now (chicken for restaurants, chips for cars, wood for houses, etc), being prepared and planning will make the difference in surviving the tides. 

Any company will have challenges trying to implement technology, as well as change.  For LaRosa’s with multiple locations, getting the goals clearly outlined and shared at a store level would be important.  Then they need to train employees on new technology.  They also sent people out into the market to find out what the honest feedback was (a market evaluation).  I imagine they were surprised to hear that the VOC and criticisms had little to do with the food and much to do with the service and quality of the visit. They could then take that info and use it for better training for employees and a redesign of the stores to better suit the wants and needs of their guests.  As a fan of LaRosa’s, it was neat to learn some of their history and what has possibly been a big influence on their popularity in the Cincy community with the roots they built among the people.

Rebecca

Week 4 Discussion

Please respond to the following:

· Examine your own organization, or the organization of your choice. How is your organization structured (push or pull)? Justify your response.

· Be sure to respond to at least one of your classmates’ posts.

Good afternoon Dr. G and classmates,

Auto dealerships use both push and pull marketing.  Manufacturers create new products and redesign current products which push customers to the stores in interest.  I suppose that because cars have wear items, that pushes consumers back for repairs and services. There are campaigns done by the manufacturers and the dealers that pull people into the stores to shop.  There is help from the CRM, and there are also ads online, mailers, email blasts, and deals that help.  For service, a dealer can pull customers back in with reminders that to stay under warranty there are required maintenance items and they also encourage customers to get the work done by certified technicians at the dealership instead of independent shops.  Dealers also pull previous customers back in with marketing campaigns like buying them out of their current car and getting them equity.  

Rebecca

Assignment 1: The Scientific Method and Innovations
Due: Week 3

Skill(s) Being Assessed: Problem Solving

Criteria for Success: In this assignment, you will:

· Describe what clinical genetic testing is and how it works.

· Explain why some clinicians think genetic testing might be valuable for treating patients with breast cancer (or at risk for it).

· Identify how data was collected in the study.

· Articulate clearly, in your own words, the conclusions reached in the study.

· Interpret the benefits and risks to the consumer/patient.

· Describe the possible limitations in interpreting the conclusions.

What to submit/deliverables: Handout completed in Chapter 3 of the webtext and downloaded into a Word document that gets uploaded to Assignment 1 in Week 3 of Blackboard.

What is the value of doing this assignment? This assignment allows you to practice your problem-solving skill by identifying and communicating the key parts of the scientific method. Once you understand the scientific method and how it helps scientists seek answers to important questions, you can apply it when answering questions and solving problems in your own life. Problem solving is a universal skill and one you will continue to refine as you progress throughout your career. This assignment asks you to use what you’ve learned in the first three weeks of the course about communicating the science behind innovations.

Worried about where to start? The good news is that you’ve already laid the foundation with the webtext activities in Chapters 1 and 2. This assignment will apply what you learned in those activities.

Your goal for this assignment is to: Practice your problem-solving skill. You will do this by creating a handout that provides an overview of clinical genetic testing for breast cancer.

What you need to complete this assignment:

· Resources on genetic testing provided to you in Chapter 3 of the webtext.

· Handout downloaded from your completed answers in the webtext.

Steps to complete: Complete the assignment in Chapter 3 of the webtext. When you are finished, download your assignment and submit your Word document in the Assignment link in Week 3 in Blackboard using the following steps:

STEP 1: Review the scenario for Assignment 1 and read the material provided in Chapter 3 of the webtext.

Scenario: You work as an assistant at a breast cancer center, where doctors often order genetic tests for patients who don’t know much about them. Your manager has asked you to write up a handout that gives patients an overview of clinical genetic testing for breast cancer. It’s important that your document presents accurate and relevant information. The purpose of your handout is to inform patients accurately of both the risks and the benefits of clinical genetic testing. Rather than offer specific advice, the organization wants to lay out all the information so that patients can make informed decisions for themselves.

STEP 2: Complete the template in Chapter 3 of the webtext.

STEP 3: Download the completed handout from Chapter 3 of the webtext.

STEP 4: Upload the completed handout to the Assignment 1 link in Week 3 of Blackboard.

ASSIGNMENT TEMPLATE

What Is Genetic Testing?

Using information from the article on this page as well as what you’ve learned in the webtext over the past three weeks, explain genetic testing. (Your response should be 3–4 sentences.)

Remember, if you use any information or ideas from the article, be sure to add a citation (and include quotation marks around any exact wording).

B
IAdd citation

Type your response here.

Explain how the test is implemented. In other words, what will the patient need to provide for the test? (Your response should be 1–2 sentences.)

Remember, if you use any information or ideas from the article, be sure to add a citation (and include quotation marks around any exact wording).

B
IAdd citation

Type your response here.

Benefits

Explain why some clinicians think genetic testing might be valuable for treating patients diagnosed with, or at risk for, breast cancer. (Your response should be 4–8 sentences.)

Remember, if you use any information or ideas from the article, be sure to add a citation (and include quotation marks around any exact wording).

B
IAdd citation

Type your response here.

Risks

Now explain what the drawbacks are for those who opt to have genetic testing. What bad news or discomfort are they likely to experience? (Your response should be 4–8 sentences.)

Remember, if you use any information or ideas from the article, be sure to add a citation (and include quotation marks around any exact wording).

B
IAdd citation

Type your response here.

Save Progress

Complete an analysis of QuikTrip. Assess the organizational layout, performance metrics, and the technology that is used to measure performance and connect with consumers.

Instructions

Using the 
QuikTrip
 case study, write a 6–7 page paper in which you:

1. Evaluate QuikTrip’s operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.

2. Analyze how operation management activities affect the customer experience. Select two operation management challenges and provide the solutions for confronting them.

3. Examine QuikTrip’s value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.

4. Determine the different types of performance measurements that can be used to measure QuikTrip’s service-delivery system design. Select at least two types that can be applied and provide justifications for the selection.

5. Examine the different types of technologies applied to QuikTrip’s service operations and evaluate how the technologies strengthen the value chain.

6. Use at least two quality resources in this assignment that do not include the initial case study. Note: Wikipedia and similar websites do not qualify as quality resources.

This course requires the use of Strayer Writing Standards. For assistance and information, please refer to the Strayer Writing Standards link in the left-hand menu of your course. Check with your professor for any additional instructions.

The specific course learning outcomes associated with this assignment are:

· Analyze the impact of operational strategies and practices on a business.

Assignment 1

Title of the Assignment

By Your Name

Course Name

Professor Name

Date

Title of the Assignment: QuikTrip Case Study Analysis

Topic Introduction

In the introduction section, introduce the company (QuikTrip) and provide information about your experience with the company. Example: How many are in your area? How often do you visit their locations? Do you agree with their quality standards?

Competitive Advantage

Here you will evaluate QuickTrip’s operations strategy and explain how the organization seeks to gain a competitive advantage in terms of sustainability.

OM and the Customer

In this paragraph make sure you analyze how operation management activities affect the customer experience. Select two (2) operation management challenges and provide the solutions for confronting them.

The Value Chain

Examine QuickTrip’s value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.

Performance Measures

Determine the different types of performance measurements that can be used to measure QuickTrip’s service-delivery system design. Select at least two (2) types that can be applied and provide justifications for the selection.

QuickTrip’s use of Technology

Examine the different types of technologies applied to QuickTrip’s service operations and evaluate how the technologies strengthen the value chain.

Conclusion

Example: “In conclusion, there is value is in… Provide your learning from the assignment and the research.”

Sources

1. Frank Holmes. 2016. These Are the 7 Biggest US Airlines. http://www.businessinsider.com/these-are-the-7-biggestus-airlines-2016-4#1-delta-7

1. Federal Aviation Administration. 2017. Air Traffic by the Numbers. https://www.faa.gov/airtraffic/by
_the_numbers/

1. Brett Snyder. 2009. December Premium Air Traffic Down More Than 13 Percent.

https://www.cbsnews.com/news/december-premium-air-traffic-down-more-than-13-percent/

NOTE: THESE ARE EXAMPLES OF SOURCE PLACEMENT. PLEASE UPDATE WITH YOUR OWN.